Sell on WhatsApp
Guide buyers from product questions to confident choices.
WhatsApp commerce, made easier to run
Show customers what to buy, answer faster, and capture orders from WhatsApp.
MerchantPilot gives growing merchants an AI-assisted workspace for product guidance, support replies, lead capture, broadcasts, and human review without opening full self-service activation before it is ready.
Ground AI replies in your catalogue, FAQs, policies, and operating boundaries.
Move from customer interest to structured order or lead context.
Keep human review visible for sensitive questions and final decisions.
Use global-first language for supported regions, currencies, and delivery areas.
AM
Avery Market
MerchantPilot AI assistant online
Hi, I need a gift under $80 that can be delivered this week.
AI Reply
I can help. Do you want something for home, beauty, fashion, or electronics?
Home and lifestyle. Something warm but modern.
Product Match
Textured Table Lamp
Neutral finish, gift-ready note, delivery area check.
That works. Please reserve one and ask for my delivery details.
Order captured
Great. I have the item and gift note. Please share your delivery city/region and preferred contact time.
Workspace update
Order intent captured
Product, delivery city/region, customer note, and handoff status are ready for team review.
ASK
Customer sends a WhatsApp question.
RECOMMEND
MerchantPilot suggests useful product matches.
ORDER
Buying intent becomes structured order context.
FOLLOW UP
The team reviews, resolves, and continues the conversation.
Product lanes
One WhatsApp-first workspace for the jobs merchants repeat every day.
MerchantPilot is built around practical commerce and support flows, not generic bot-building.
Support Customers
Answer policy, delivery, compatibility, and availability questions from your knowledge base.
Capture Orders
Preserve product choice, customer notes, delivery area, and handoff status.
Broadcast Offers
Prepare customer campaigns with clearer operational visibility.
Follow Up
Keep conversations, leads, and human review moving after the first reply.
Workspace preview
See conversations, orders, broadcasts, knowledge, and team review in one place.
The public preview now shows the product experience more directly: customer messages, AI reply context, product match state, order capture, and human oversight.
MerchantPilot
Conversations 12
Orders / Leads 5
Broadcasts 3
FAQ / Knowledge 48
Team Review 2
Live conversation
Avery Market
Asked for a gift under $80 with delivery timing.
Product match ready
Textured Table Lamp matched from catalogue.
Human review
Team can confirm delivery area before final handoff.
Workspace signal
Order intentCaptured
FAQ answerUsed
Broadcast listDraft
Use-case demos
Preview MerchantPilot across merchant categories.
Fashion
WhatsApp flow
Size, color, styling, returns, and delivery questions.
Beauty
WhatsApp flow
Routine guidance, product notes, stock checks, and careful support boundaries.
Electronics
WhatsApp flow
Compatibility, accessories, warranties, and pickup or delivery preference.
Home & Lifestyle
WhatsApp flow
Gift ideas, budgets, delivery notes, and damaged-item escalation.
Pharmacy
WhatsApp flow
Non-prescription product information with strict human escalation boundaries.
Restaurant/Food
WhatsApp flow
Menu questions, availability, order notes, and delivery area checks.
Bring your WhatsApp sales and support flow into a guided product preview.
Request a demo, join the early-access waitlist, or talk to WORKNEX LIMITED about partner and merchant enablement opportunities.